Transparency and Trust
At SecurityDocs, we believe in being completely transparent about how we operate, what we offer, and your rights as a customer. Our legal policies are written in plain language because we value clarity over legal jargon.
Questions about our policies? Contact us at support@security-docs.com
Terms of Service
Our terms govern your use of SecurityDocs and purchase of digital products. Learn about licenses, disclaimers, and your responsibilities.
Privacy Policy
How we collect, use, and protect your personal information. We respect your privacy and are transparent about data handling.
Refund Policy
Our policy on refunds for digital products. All sales are final, but we stand behind our quality and handle technical issues promptly.
Key Points to Understand
About Our Templates
Our SOC 2 templates are starting points and educational resources, not turnkey solutions. They're based on real SOC 2 experience, but you must customize them for your organization. We don't provide legal, accounting, or professional compliance advice.
Digital Product Policy
All sales are final due to the instant digital nature of our products. We provide detailed descriptions and answer pre-purchase questions to ensure you're making an informed decision. Technical issues? We'll fix them promptly or issue a refund.
Your Privacy Matters
We collect only what's necessary to process orders and improve our service. We use privacy-focused analytics and never sell your data. You have full control over your information and marketing preferences.
No Guarantee of Compliance
Using our templates doesn't guarantee SOC 2 compliance or audit success. SOC 2 audits evaluate your actual security practices and operational maturity, not just your documentation. Your specific results depend on your implementation, controls, and auditor requirements.
Questions or Concerns?
We're here to help. Whether you have questions about our policies, products, or anything else, don't hesitate to reach out.
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