Privacy Policy

Our Privacy Commitment

SecurityDocs is committed to protecting your privacy and handling your personal information responsibly. As a company that helps others achieve compliance, we understand the importance of data protection and privacy best practices.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and purchase our templates.

Information We Collect

Information You Provide

When you make a purchase, we collect:

Contact Information: Name and email address
Payment Information: Processed securely by Lemon Squeezy (we never see your payment details)
Purchase Details: Products purchased, transaction date, and amount

Information Collected Automatically

When you visit our website, we automatically collect:

Usage Data: Pages visited, time spent, and navigation patterns
Device Information: Browser type, operating system, and device type
Location Data: General location (country/region level) based on IP address

Note: We use privacy-focused analytics (Plausible) that doesn't use cookies or track you across websites. Your privacy is respected even in our analytics.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing and Delivery

Process your purchase and send you order confirmations
Deliver templates via email with secure download links
Manage your customer account for re-downloads

Customer Support

Respond to your inquiries and support requests
Resolve technical issues with downloads
Communicate about your purchases

Website Improvement

Understand how visitors use our website
Improve our content and user experience
Identify and fix technical issues

How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your information in these limited circumstances:

Service Providers

We use trusted third-party services to help us operate our business:

Lemon Squeezy: Payment processing and order fulfillment
Vercel: Website hosting
Plausible Analytics: Privacy-focused website analytics

Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: All data transmission is encrypted using HTTPS/TLS
Access Controls: Limited access to personal information on a need-to-know basis
Secure Hosting: Data stored on secure, enterprise-grade infrastructure
Regular Reviews: Ongoing security assessments and updates

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

Data Deletion

You can request deletion of your personal information, subject to legal retention requirements (such as tax and accounting records).

Marketing Opt-Out

We do not send marketing emails unless you specifically opt in. You can unsubscribe at any time.

Data Portability

You can request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at support@security-docs.com

Cookies and Tracking

We use minimal cookies and tracking technologies:

Essential Cookies: Required for website functionality and security
Analytics: Privacy-focused analytics that don't track you across sites

We do not use advertising cookies or sell your browsing data to third parties.

International Users

SecurityDocs is based in the United States. If you access our website from outside the US, your information may be transferred to, stored, and processed in the United States.

By using our website and services, you consent to the transfer of your information to the United States.

Data Retention

We retain your personal information for as long as necessary to:

Provide access to purchased templates (indefinitely for re-downloads)
Comply with legal obligations (e.g., tax records: 7 years)
Resolve disputes and enforce agreements

Children's Privacy

SecurityDocs is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.